Extensive customer service experience.
Excellent interpersonal communication skills.
Ability to remain calm in crisis situation.
Air Pacific, Portland, OR Flight Attendant, 1998 - Present
Performed all necessary flight attendant duties. Responsibilities included assisting customers with special needs or requests, meal and drink service, assisting pilots and other flight crew, and performing all relevant safety procedures.
Carnival Cruise Line Cruise Attendant, 1994 - 1998
Attended passengers during tours on luxury cruise ships, which toured the Caribbean and the Gulf of Mexico.
The Shoe Source, Charlotte, NC Assistant Manager, 1990 - 1993
Responsible for overseeing all aspects of customer service for one Charlotte's largest discount shoe outlets. Duties included opening and closing the store, hiring and training new recruits, and handling managerial functions if needed. Named employee of the month on nine separate occasions.
Certificate of Completion, 1997 Delta Flight Attendant Training School
A.A., Business, 1990 University of North Carolina, Ashville, NC