Sales Supervisor Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Seek the Challenging Position of Sales Supervisor

A gifted Sales Supervisor with huge experience in recruiting, training, coaching and developing Professional sales representatives; managing the sales efforts to achieve and exceed assigned sales goals; and interpreting and communicating company objectives in order to maximize team sales revenue.

Summary of Qualifications

  • More than eight years experience.
  • Deep supervisory, training, coaching and mentoring    experience.
  • Excellent computer proficiency, including Microsoft Office    software and groupware.
  • Strong communication skills.
  • Remarkable ability to travel to sales meetings, conventions,    and customer visits.
  • Uncommon ability to work beyond conventional business hours    to complete assignments as required.
  • Sound ability to understand financial statements, sales    forecasts, production plans and to manage the same.
  • Strong ability to make basic arithmetic calculations (addition,    subtraction, multiplication, and division) either manually or by    operating a calculator.
  • Exceptionally self motivated and great ability to work on own    initiative.
  • Thorough knowledge of telephone systems.
  • Outstanding organizational skills.
  • Excellent verbal and written communication skills.
  • Flexible and uncommon ability to work with others as a team.
  • Demonstrated positive leadership.
  • Thorough knowledge of principles, techniques, and objectives    of marketing, sales, and supervision.

    Professional Experience

    M&S Inc., Tarrytown, NY                             2002 - Present
    Sales Supervisor
    • Supervise the activities of assigned sales territories to meet and exceed yearly sub team goal.
    • Assist sales representatives in developing long term and daily territory plans that optimize time and resources.
    • Recruit, hire and train new inside sales representatives for openings within assigned sub team; maintain pool of qualified candidates.
    • Identify training and/or coaching needs and plan necessary steps to achieve desired results.
    • Ensure that all Inside Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
    • Interpret and analyze team sales data to forecast and enhance sales rep productivity.
    • Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
    • Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
    • Manage assigned team travel expense budget.
    • Cover open territories by making sales calls to generate new business or to close pending business, solicit market feedback and manuscript leads.
    • Complete staff assessment and performance appraisal documents.
    • Responsible for management of account assignment activities, including adjustments, dispute resolution and account investigation.
    • Work with editorial and marketing staff to prioritize sales campaigns and to provide solutions to sales representatives' needs.
    • Identify and confront performance issues - including communication of gaps in performance, coaching to improve performance, clearly setting expectations and taking further disciplinary action as appropriate.
    • Keep apprised of M&S mergers and acquisitions as it pertains to Sales Rep responsibility.
    • Maintain expert knowledge of all product and content delivery systems.
    • Train and supervise interns and temporary staff as applicable.
    • Perform additional tasks as assigned by team management.

    M&S Inc., Tarrytown, NY                                1997 - 2002
    Customer Service Representative
    • Received telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
    • Achieved and maintained rapport with customers and worked to give them the best possible service.
    • Used a CRT to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
    • Ensured that correct codes were used for retrieving and inputting information.
    • Followed up on inquiries by checking computer runs on CRT for delivery information.
    • Worked closely with expeditor in production control regarding deliveries of scheduled shipments.
    • Handled the needs of sales representatives and customers by area of the United States.
    • Made price quotations immediately by phone on price book items.
    • Prepared forms for price quotations on items not contained in price book and forwarded to clerk for preparation of quotations.
    • Checked with credit department concerning credit status of customer when rush orders are received.
    • Contacted distributors or checked computer printouts from customers to locate requested items in order to meet customers' delivery requirements.
    • Relayed this information to customers.
    • Maintained files of active orders and posted activities such as change notices, scheduling changes, partial shipments, and credit changes.
    • Prepared paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.
    • Handled government orders as a backup when necessary.

    Education

    State of New York licensed driver (CDL), and have no prior accidents.

    New York University, NY
    Bachelor's Degree in Marketing (1997)




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