Reservation Ticket Agent Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com


Seek the Challenging Position of Reservation Ticket Agent

A highly talented Reservation Ticket Agent with huge experience in making and confirming reservations for passengers and selling tickets for transportation agency; checking baggage and directing passengers to designated concourse, pier, or track.

Summary of Qualifications
  • More than five years experience.
  • Thorough knowledge of ways and methods for providing    superb customer and personal services.
  • Excellent knowledge of principles and methods for moving    people or goods by air, rail, sea, or road, including the relative    costs and benefits.
  • Great knowledge of principles and methods for describing the    features of land, sea, and air masses, including their physical    characteristics, locations, interrelationships, and distribution of    plant, animal, and human life.
  • Remarkable Knowledge of administrative and clerical    procedures and systems.
  • Profound ability to communicate effectively both orally and by    writing.
  • Exceptional ability to listen actively to what others are saying,    taking time to understand the points being made, asking    questions as appropriate, and not interrupting at inappropriate    times.
  • In-depth ability to understand written sentences and    paragraphs in work related documents.
  • Strong ability to concentrate on a task over a period of time    without being distracted.
  • Exceptional flexibility to work varied shifts, weekends, and    holidays.
  • Strong familiarity with computers and ability to type at least    25 wpm.
  • Excellent problem-solving and interpersonal skills.
  • Remarkably clear speaking voice and profound fluency in    English language.
  • Sound knowledge and ability to communicate in Spanish and    French languages.

    Professional Experience

    Aptop Travels Inc., Tarrytown, NY                 2003 - Present

    Reservation Ticket Agent
    • Arrange reservations and routing for passengers.
    • Examine passenger ticket or pass to direct passenger to specified area for loading.
    • Plan route and compute ticket cost, using schedules, rate books, and computer.
    • Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass.
    • Assist passengers requiring special assistance to board or depart conveyance.
    • Inform travel agents in other locations of space reserved or available.
    • Sell travel insurance.
    • Announce arrival and departure information, using public-address system.
    • Telephone customer to advise of changes with travel conveyance or to confirm reservation.
    • Sell and assemble tickets for transmittal or mailing to customers.
    • Answer inquiries, such as airlines, bus companies, railroad companies, and steamship lines.
    • Check baggage and direct passenger to designated location for loading.
    • Assign specified space to customers and maintain computerized inventory of passenger space available.
    • Determine whether space is available on travel dates requested by customer.

    Flygood Airline Inc., Tarrytown, NY              2000 - 2003

    Cargo System Control Agent
    • Handled telephone contacts with prospective cargo customers.
    • Initiated and completed cargo booking and tracking transactions.
    • Computed cargo rates.
    • Responded to system cargo questions relating to policy, procedures and cargo system functionality.

    Education

    High School Diploma (2000)




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