Information Systems Manager Free Sample Resume - Resume Example - Free Resume Template - Resume Format - Resume Writing


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AMY SMITH
123 Main Street Atlanta, Georgia 30339
Home: (555) 555-1234 Cell: (555) 555-1235 asmith@sample~resume.com


Seek Information Systems Manager's position in a major company


A top-rated Computer and Information Systems specialist with 10 years in-depth knowledge of organizing, maintaining, developing and implementing information systems and software to enable organizations stay competitive; training other staff, supervising security operations, and advising management on the possible implications of changes in technology, in addition to extensive customer service experience in a fast-paced, high tech environment.

CORE COMPETENCIES
  • Knowledge and understanding of information technology operations, responsibilities, processes, and procedures.
  • Excellent knowledge of current generation Oracle RDBMS/Development tools.
  • Sound analytical skills.
  • Superb project management skills.
  • Great oral and written communication skills.
  • Solid HP Alpha systems and software engineering methodology.
  • Knowledge of financial management, and cost accounting systems.
  • Proficient in PC and network software use and enhancement.
  • Ability to independently verify and validate methods.
  • Provision of quality supervisory leadership
  • Expert in Perl, Shell scripting and C programming.
  • The ability to work effectively with customers, vendors, and technology staff.
  • Deep experience of Linux/Unix OS.
  • Expert in Java, web development and databases (Oracle/MySQL).
PROFESSIONAL EXPERIENCE

Air Technologies, Inc., New York                    2000 - present
Technical Support Supervisor
  1. Plan, implement and maintain service level agreements for tech support.
  2. Implement a technical support call routing scheme to accommodate high volume scenarios.
  3. Provide front line technical support for all Air Tech classes.
  4. Provide network account administration for new, existing and departing employees.
  5. Administer and maintain telephone switch and PBX.
  6. Coordinate with vendors for equipment repair and maintenance - computers, copiers, printers and other devices.
  7. Generate activity reports to help with infrastructure planning and staffing.
  8. Configure and QC newly deployed laptop computers for outside sales force.
  9. Provide project management, including managing schedule, budget, and resources.
  10. Maintain active cell phone spreadsheet, and program and deploy cell phones.
  11. Identify additional infrastructure needs to improve efficiency.
  12. Design and implement network expansion.
GoldHealth Inc., New York            1996 - 2000 Systems Analyst
  1. Designed, analyzed, implemented and maintained the IDX Flowcast Clinic Physician application.
  2. Installed, troubleshot, maintained, and modified the IDX Flowcast application software (MUMPS).
  3. Provided input regarding proposed hardware and software additions and changes
Education and Professional Development

Windows, Cisco and Sybase certifications, 2000
Cisco Certified Network Associated, 1998
University of New York, Bachelor of Science Degree in Computer Science, 1995




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