123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
Objective: Seek the Position of Executive Secretary
SUMMARY: Remarkably talented and resourceful Executive Secretary with more than six years experience in assisting administrators and executives involved in the development, implementation, and executive management of programs and policies for departments and agencies of state government.
Summary of Qualifications
Considerable knowledge of the application of instructions and guidelines to specific problems.
Thorough knowledge of the application of the mission of the specific organizational entity to the performance of executive support activities.
Great Knowledge of the application of the overall mission of a department to the performance of executive support activities.
Strong knowledge of organization, subject matter procedures, instructions and guidelines of departments within the State service.
Exceptional knowledge of departmental policies, procedures, and organizational relationships.
Remarkable knowledge of the organization, punctuation and composition of business letters, reports, charts and tabular material.
Deep knowledge of correct English usage, spelling and punctuation.
Strong knowledge of current computer environments; i.e., Windows or System 7.
Profound knowledge of software programs such as Microsoft Word, WordPerfect, Excel, Access, Lotus, FoxPro, and PowerPoint.
In-depth knowledge of the organization and maintenance of filing systems.
Great knowledge of the techniques of receiving callers, making appointments and giving information.
Remarkable knowledge of human resource practices.
Exceptional ability to make decisions where precedents may not be established.
Huge ability to apply the overall mission of a department to make executive support decisions.
Uncommon ability to review several diverse reference sources, select and synthesize data for reports and other forms of correspondence.
Strong ability to apply instructions and guidelines in the disposition of problems.
Exceptional ability to follow complex instructions.
City of Minneapolis, Minneapolis, MN 2002 - Present
Executive Secretary II
Coordinate office management activities for the executive.
Research, compile, assimilate, and prepare confidential and sensitive documents, and brief the executive regarding contents.
Read and screen incoming correspondence and reports; make preliminary assessment of the importance of materials and organize documents; handle some matters personally and forwards appropriate materials to the executive and staff.
Receive and screen incoming calls and visitors, determine which are priority matters, and alert the executive accordingly.
Make referrals to appropriate executive staff and provide requested information.
Inform government officials and others of the position of the executive on issues.
Compose letters and memoranda in response to incoming mail and calls.
Transmit directives, instructions and assignments and follow up on status of assignments as liaison between the executive and subordinates and others,
Operate computers to produce a variety of documents, charts, and graphs in final form.
Update executive on status of issues before scheduled meetings.
Prepare agenda and collect materials for meetings, speeches, and conferences; take minutes and keep records of proceedings as required.
Plan and coordinate arrangements for professional conferences.
Review, proofread, and edit documents prepared for the executive's signature.
Take and transcribe dictation on technical and confidential matters from the executive as required.
Coordinate and facilitate the executive's calendar to arrange appointments, meetings, and conferences.
Recommend actions to be taken on office expenditures such as equipment and supply needs.
Assist in preparation of the office budget.
Attend meetings as executive's representative; report on proceedings
Compile and maintain records, statistical information, and reports.
Participate in and coordinate committees and task forces, as assigned.
Establish and maintain various filing and records management systems.
Make domestic and foreign travel arrangements; prepare itineraries; prepare and compile travel vouchers, maintain all travel records.
Perform related work as assigned.
City of Minneapolis, Minneapolis, MN 2000 - 2002
Executive Secretary I
Performed administrative and secretarial duties with wide latitude for exercising discretion and judgment.
Prepared letters as instructed and in accordance with precedent and directed mail to other staff members for their action.
Arranged for and scheduled appointments for the executive, including interviewing callers and making proper referrals; prepared material and made arrangements for meetings as required.
Studied reports received, checked and compared with previous reports and other data, and brought to the attention of the executive significant items, changes, errors or omissions.
Maintained for the executive up to date management manuals, directives, organizational charts and kept the executive informed of changes.
Set up and maintained office files and kept correspondence and reports available for reference and efficient operation of the office.
Took and transcribed dictation, typed and maintained office records.
Answered telephone and replied to questions in accordance with general instructions and referred calls to appropriate staff member.
Associate Degree in Secretariat Studies University of New York (2000)