AMY SMITH
123 Main Street • Atlanta, Georgia • 30339
Home: (555) 555-1234, Cell: (555) 555-1235
asmith@sample~resume.com
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Seek the Challenging Position of Lead Cashier
A highly talented Cashier with huge experience in receiving and recording cash and charge payments; preparing daily cash bags for cashiers; maintaining and balancing vault cash and daily cashier charge activity; verifying daily, cashier cash transfers; maintaining electronic files necessary to generate daily reports; leading and guiding the work of cashiers.
Summary of Qualifications
More than eight years experience.
Excellent ability to lead and train staff and students.
Remarkable ability to calculate numbers, correct entries, and post to records.
Uncommon knowledge of computerized information systems used in financial and/or accounting applications.
In-depth ability to effectively communicate accounting information, policies, and/or procedures in a manner easily understood by the customer.
Strong ability to analyze and solve problems.
Excellent account balancing skills.
Exceptional ability to maintain confidentiality of records and information.
Sound knowledge of cash management principles and/or procedures.
Great ability to read and comprehend instructions, correspondence, and memorandums.
Remarkable ability to write correspondence.
Strong ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Excellent ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Sound working knowledge of modern office practices and procedures.
Uncommon working knowledge of bookkeeping and accounting principles and practices.
Extensive skills in periodically accessing sensitive information required to perform job tasks.
Profound ability to communicate effectively verbally and in writing.
Great ability to establish successful working relationships internally as well as externally.
Uncommon ability to work under pressure and/or frequent interruptions.
Uncommon ability to work well with public and effectively deal with angry, irate or disgruntled customers.
Professional Experience
New York State University, NY 2003 - Present
Cashier Supervisor
Receive and receipt a variety of payments and other cash and cash-related transactions
Verify and post to appropriate accounts; issue receipts.
Prepare daily cash bags for cashiers; maintain and balance vault cash and daily cashier charge activity.
Prepare cash receipts for bank deposit; prepare daily cash reports and balance the cash drawer; reconcile cash, check, and credit card receipts daily, and investigate and resolve any out-of-balance problems.
Verify daily, cashier cash transfers.
Assist individuals in the accurate application of their transactions, and when necessary, research records on electronic and other available files to provide information regarding financial status.
Maintain electronic files necessary to generate daily reports.
Provide information to patrons regarding pertinent rules, policies, and procedures related to cash and cash-related transactions.
Direct patrons to proper offices, as appropriate, to seek resolution of problems beyond the information available to the cashier.
Maintain confidentiality of university and student records.
Project currency and coin requirements and reorders as necessary.
Receipt financial aid disbursements to students; calculate interest charges and reimbursable fees for application to individual records.
Lead and guide the work of cashiers; answer questions and resolve problems.
Answer telephones, set up accounts, post invoices, prepare routine billings, and file cashiering documents.
Perform miscellaneous job-related duties as assigned.
Sparkle Super Stores, Tarrytown, NY 1997 - 2003
Cashier
Answered customers' questions, and provided information on procedures.
Bagged, boxed, wrapped, or gift-wrap merchandise, and prepared packages for shipment.
Computed and recorded totals of transactions.
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
Established and identified prices of goods, and tabulated bills using calculators, cash registers, and optical price scanners.
Greeted customers entering the Store.
Issued receipts, refunds, credits, and change due to customers.
Issued trading stamps, and redeemed food stamps and coupons.
Maintained clean and orderly checkout areas.
Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
Offered customers carry-out service at the completion of transactions.
Processed merchandise returns and exchanges.
Received payment by cash, check, credit cards, vouchers, and automatic debits.
Requested information or assistance using paging systems.
Resolved customer complaints.
Sorted, counted, and wrapped currency and coins.
Weighed items sold by weight in order to determine prices.
Accepted reservations and requests for take-out orders.
Calculated total payments received during a time period, and reconciled this with total sales.
Cashed checks for customers.
Compiled and maintained non-monetary reports and records.
Kept periodic balance sheets of amounts and numbers of transactions.
Posted charges against guests' or patients' accounts.
Sold tickets and other items to customers.
Stocked shelves, and marked prices on shelves and items.