Communication Skills Interview Questions


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Interview Question: Tell me about a time when you had to be very careful in communicating delicate information. What was the possible risk involved and how did you go about it?
Interview Answer Guide: Job seeker should appear to understand the necessity of confidentiality, to have the ability to disclose delicate/sensitive information carefully, and with utmost sensitivity.

Interview Question: Describe a time when you took extra effort to make sure the person with whom you were communicating with had really understood your point. How did you do this?
Interview Answer Guide: The candidate's answer should show that they understand why clarification is an important part of communication.

Interview Question: What steps do you take to establish a rapport with others?
Interview Answer Guide: Job seeker should have the ability to see things from another person's perspective. How do they accomplish this? Does the candidate appear to be able to empathize with others?

Interview Question: Give me an example when you had to present complex information in a simplified manner in order to explain it to someone.
Interview Answer Guide: Job seeker should be able to explain how they break up complex information to help co-workers easily understand the information.

Interview Question: Give me an example when you had to present complex information in a simplified manner in order to explain it to someone.
Interview Answer Guide: Does the candidate appear to have good listening skills? Can they listen close enough to get the correct information?

Interview Question: How do you explain a complex technical issue to someone who has less technical knowledge than you?
Interview Answer Guide: Job seeker should be able to express his/her knowledge in a clear, simple manner; answer should show that they have the ability to explain technical matters to non-technical people.

Interview Question: Give me an example of a time when you had to put your point across in a meeting to which most of the people were reluctant to hear.
Interview Answer Guide: Job seeker should show the ability to convince others by making valid points; have a strong character; is not afraid to speak his/her mind to defend the interest of the company and/or his/her own interests.

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